Groups of 5 to 50 are easily accommodated. A typical flight can include 4-10 people at a time. A hot air balloon ride as part of a family reunion, neighborhood group or civic organization will take your event to a whole new level. We recommend you call a week to 10 days in advance; however, never hesitate to call with less notice because there is a good chance there may be space available on your desired flight.
- Credit Cards Accepted:
- Days & Hours of Operation: Customer service hours are 9am-5pm Monday through Friday, and in May through November, during the weekends as well. We offer balloon rides year-round (weather dependent), but our primary season with a more routine schedule is April through November. Sunrise and sunset flights occur daily.
- Handicap Accessible:
- Cancel policy: No refund is available for cancellations with less than 72 hours notice. We don't fly in stormy weather or rain, and you will be made aware of any cancellations when you call in to confirm your flight beforehand. If a cancellation does occur, you will have three options: 1. Reschedule your balloon flight. 2. request a refund -- See terms & conditions listed under Payment Policy 3. Use your ticket toward a balloon ride anywhere in the U.S. with any of our affiliates.
- Payment Policy: A full refund, less 15% booking fee, is available upon request for a period of 6 months from date of purchase. The charge is made to cover the costs incurred in communications, record keeping, personnel, and scheduling a reservation in a weather dependent outdoor activity.
- Booking Notes: We recommend you call a week to 10 days in advance.