Diversity & Inclusion: Providing Service for Today’s Visitor
Checking in an overnight visitor, greeting a hungry traveler, or ringing up a tired shopper? All of these are important moments that impact the visitor experience. The more positive interactions the visitor has, the more likely they are to return to Bucks County and your place of business. Hear from diversity and inclusion experts on how to effectively and appropriately communicate with visitors and learn why it's so critical in today's society.
This program is specifically geared toward individuals who interact with guests, with an emphasis on relationships between frontline staff and visitors. If your frontline staff is unable to attend, valuable takeaways for your organization will be provided during the program.
VENUE: Parx Casino - East
DATE: Wednesday, June 6, 2018
TIME: 8:30 to 10:30 a.m.
- 8:30 to 9:00 a.m. - Registration, Networking & Breakfast
- 9:00 to 10:30 a.m. - Program
PRICE: Free to attend for Visit Bucks County partners
RSVP: Please RSVP in advance (by Monday, May 28, 2018) because space is limited